Testimonials | Twin City Service Co., Inc.
We so appreciate the fast response you gave when we needed our heat pump and furnace repaired. Your man came late after working long hours and was so nice and friendly. Thank you.
- Les and Wanda Nelson
Dear Owner or Manager of Twin City Service,
About 3 weeks ago Malcum and Tim came to my house, at my request, to service my heat pump.
By way of background: I had one of your competitors come to service my heat pump. The service man told me that I needed a new compressor and it would cost $2500. The service man had a salesman come to my house later. This man said he would get back with me in a couples of days with a proposal to install a new heat pump.
After no estimate showed and I couldn't find the salesman, I called your company and Malcum and Tim came out to again service the heat pump. They quickly found a loose wire and a burned out fuse. The fuse was replaced and the loose wire was reconnected and minutes later my heat pump was working. Total cost was $77 for the house call and part.
I called your competitor and told the manager that I would not pay for the service call from his mechanic. I told him the whole story and he said he definitely would not be billing me. I think he was more than a little embarrassed!
Thanks to Malcum and Tim I feel much better about the people in the Air Conditioning and Heating business. I have found a company I can really trust and recommend to my friends. In fact yours is but one of many good impressions I have of my new home and community.
Thank you for welcoming a newcomer to Longview.
I thought the service was good and my Heat Pump is doing O.K.
As an owner/builder, I had the opportunity to work with many contractors Twin City Service was by far the most professional and reliable. They provided me with a state of the art Heating and Cooling system that exceeded my expectations.
Twin City Service's customer service was top notch and I would recommend them to anyone who is looking for quality HVAC Service.
"Thank you, you're the best!"
- John Moxley
"Thanks so much! Great customer service!"
- Patty VonDracek
"Thank you for the prompt, efficient service."
- Bonnie Couch
"We so appreciate the fast response you gave when we needed our heat pump and furnace repaired. Your man came late after working long hours and was so nice and friendly. Thank you."
- Les & Wanda Nelson